Agile Singapore 2014 Conference

Even in the most collaborative and communication intensive team there are lots of "rules" which people need to learn about how to work together. In distributed teams this gets magnified and intensified due to the myriad filters and layers of meaning we unwittingly apply to communication. In this talk Shane presents examples of how the most innocent of question or suggestion can send teams into a spin, and suggests a number of techniques to help create an environment where real communication can happen, irrespective is your team is co-located or distributed.

The talk examines aspects of culture, individual and team motivation, personal values and attitudes and how they become “filters” through which we view the world. These filters influence our interactions with others and become rules which become ingrained in our attitudes and behaviours. By changing rules to guides we gain the freedom to think and act based on the current context rather than reacting based on our accumulated filters.