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Wednesday, November 12 • 17:00 - 18:00
Interpreting the Unwritten Rules - or are they Guidelines?

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Even in the most collaborative and communication intensive team there are lots of "rules" which people need to learn about how to work together. In distributed teams this gets magnified and intensified due to the myriad filters and layers of meaning we unwittingly apply to communication. In this talk Shane presents examples of how the most innocent of question or suggestion can send teams into a spin, and suggests a number of techniques to help create an environment where real communication can happen, irrespective is your team is co-located or distributed.

The talk examines aspects of culture, individual and team motivation, personal values and attitudes and how they become “filters” through which we view the world. These filters influence our interactions with others and become rules which become ingrained in our attitudes and behaviours. By changing rules to guides we gain the freedom to think and act based on the current context rather than reacting based on our accumulated filters.

avatar for Shane Hastie

Shane Hastie

Chief Knowledge Engineer, Software Education
Shane Hastie is the Chief Knowledge Engineer and Agile Practice Lead for Software Education. Shane works extensively in the overlap between business analysis and agile development practices – actively working to bridge the perceived gaps between these communities. In 2011 Shane... Read More →

Wednesday November 12, 2014 17:00 - 18:00 GMT+08
Room 1

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